Terms of Use
Updated: 7 September 2026
Welcome to the G-stays Shinjuku website. By accessing or using this website, you agree to the following Terms of Use. If you do not agree with these terms, please discontinue use of the website.
1. Website Information
G-stays Shinjuku makes reasonable efforts to ensure that the information provided on this website is accurate and up to date. However, information including room details, facilities, services, availability, prices, photographs and other content may be changed or updated without prior notice.
While we aim to provide accurate information, we do not guarantee that all website content will always be complete, current or free from errors.
2. Reservations and Bookings
Reservations made through this website are processed through the Cloudbeds booking system.
When proceeding with a reservation, guests may be redirected to or use the Cloudbeds booking interface. Reservations are subject to the rates, payment terms, cancellation policies and other booking conditions displayed at the time of booking.
Guests are responsible for providing accurate and complete information when making a reservation and for reviewing the applicable rate, payment, cancellation and other booking conditions before completing their reservation.
A reservation is confirmed only when the booking process has been successfully completed and a booking confirmation has been issued.
In the event of an obvious pricing, availability, technical or system error, G-stays Shinjuku reserves the right to correct the error and, where necessary, cancel or amend the affected reservation, subject to applicable law.
3. Prices and Availability
Room prices, promotions and availability may change without prior notice.
The final price, including any applicable taxes, fees or charges, will be displayed during the booking process before the reservation is completed.
Information displayed elsewhere on this website regarding prices or availability is provided for general information and does not by itself constitute confirmation of a reservation.
4. Third-Party Services and External Websites
Certain website functions, including the booking process, may be provided or operated by third-party service providers.
This website may also contain links to external websites, maps, transportation information, attractions or other third-party resources for the convenience of visitors.
G-stays Shinjuku does not control third-party websites or services and is not responsible for their content, availability, accuracy, security, operation or privacy practices.
Use of third-party websites or services may also be subject to their own terms, conditions and privacy policies.
5. Intellectual Property
Unless otherwise stated, the content of this website, including its text, graphics, layout, design elements and other original materials, is protected by applicable intellectual property laws.
Content may not be reproduced, distributed, modified, republished or used for commercial purposes without prior written permission from G-stays Shinjuku or the relevant rights holder.
Third-party names, trademarks, photographs and other materials remain the property of their respective owners.
6. Use of the Website
Visitors must not use this website in any manner that may damage, disable, disrupt or interfere with its operation, security or availability.
Visitors must not attempt to gain unauthorised access to the website, booking system, associated systems or information.
Visitors must also not introduce malicious software, attempt to interfere with website functionality, or use automated systems to extract website content in a manner that places an unreasonable burden on the website or its services.
7. Privacy
Personal information collected through this website is handled in accordance with our Privacy Policy.
Visitors should review the Privacy Policy for information about how personal information may be collected, used and handled.
8. Limitation of Liability
To the extent permitted by applicable law, G-stays Shinjuku will not be responsible for losses or damages resulting from the use of, inability to use, or reliance on information provided through this website.
G-stays Shinjuku is also not responsible for interruptions, errors or failures caused by third-party services, internet connectivity, technical systems or circumstances outside our reasonable control.
Nothing in these Terms of Use excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
9. Changes to These Terms
These Terms of Use may be revised from time to time to reflect changes to the website, services or applicable requirements.
The latest version will be published on this page together with the updated revision date.
10. Governing Law
These Terms of Use are governed by the laws of Japan.
Any disputes relating to these Terms or the use of this website will be subject to the jurisdiction of the competent courts of Tokyo, Japan, unless otherwise required by applicable law.
11. Contact
For questions regarding these Terms of Use or the G-stays Shinjuku website, please contact us through the Contact Us page.